Transparency & Browsing Data

Cookie Policy

Last revised: October 2026 · Understanding our use of browser storage

In This Policy

1. What Are Cookies?

2. Categories of Cookies We Use

3. Essential Store Cookies

4. Performance & Analytics

5. Managing Your Preferences

6. Questions & Contact

1. What Are Cookies?

Cookies are small data text files saved on your computer or mobile device when you browse websites. They allow our website to remember your actions and preferences (such as your shopping cart contents, wishlist items, and login session) over a period of time, so you don't have to keep re-entering them whenever you return to the site or navigate from one page to another.


2. Categories of Cookies We Use

Terra Skincare utilizes cookies strictly to enhance your browsing and checkout experience:

Strictly Necessary Cookies

These cookies are essential for you to navigate our store and use its features, such as maintaining items in your shopping bag, proceeding to checkout, and securing user authentication. Without these cookies, basic e-commerce functions cannot be provided.

Functional & Preference Cookies

These enable our store to remember choices you make, such as remembering your shipping county, recent searches, and preserving your wishlist across visits.

Performance & Diagnostics Cookies

These gather anonymous statistics on page load speeds, server response times, and broken link detection. They do not store personal identifiable information and help us keep the store fast and reliable.


3. Managing & Disabling Cookies

You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

Please note that if you choose to disable cookies entirely, certain features of the Terra Skincare platform — such as your shopping bag, order tracking, and account login — may not function properly.

To manage cookies in your browser, refer to your browser's help documentation (e.g., Chrome, Safari, Firefox, Edge).


4. Questions & Inquiries

If you have questions about our use of cookies or browser storage technologies, please contact us:

Terra Skincare Support

Email: support@terraskincare.com

Address: Westlands, Nairobi, Kenya